Privacy Policy
Effective January 2026. This describes how we handle information you share with us.
Overview
This policy explains what information we collect when you shop with us or submit a wholesale enquiry, how we use it, and the choices you have. It applies to this website and to orders placed through it.
Information we collect
We collect information you give us directly, such as:
- Name, phone number, and shipping or business address, when you place an order or submit the wholesale enquiry form
- Anything you write in a message or enquiry field
- Payment details, handled directly by our payment processor at checkout — we never see or store full card numbers
We also collect some information automatically, like pages visited and general device or browser type, to keep the site working and understand how it is used.
How we use your information
We use the information we collect to:
- Fulfil and ship your order, or follow up on a wholesale enquiry
- Send order confirmations and shipping updates
- Respond to questions you send us
- Improve the site and catch problems with it
Cookies and tracking
We use a small number of cookies: some are essential (for example, to remember what is in your cart), and some help us understand site traffic in aggregate. We do not use cookies to build advertising profiles of you.
Sharing your information
We share information only with the service providers we need to run the business — for example, shipping carriers to deliver your order and a payment processor to handle checkout securely. We do not sell your personal information to third parties.
Data retention
We keep order and enquiry records for as long as needed to fulfil orders, meet accounting and tax obligations, and resolve any disputes, then delete or anonymize them.
Your rights and choices
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us directly. We will respond to verified requests within a reasonable time.
Children's privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under 13.
Security
We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will update the effective date at the top of this page.
Contact us
Questions about this policy, or want to exercise your privacy rights? Email us at hello@morethanamint.com.